This Business is not BBB accredited

American Properties International

Additional Locations

Phone: (949) 363-7255 Fax: (949) 363-9317 View Additional Phone Numbers 30110 Crown Valley Pkwy #203, Laguna Niguel, CA 92677 http://www.apimanagement.net ! There is an alert on American Properties International !

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Description

This company offers property management services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's advertising claims that they are a member of the BBB, however this business is not a member. Misuse of the BBB name or logo constitutes misrepresentation and trademark infringement.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for American Properties International include:

  • Failure to respond to 1 complaint filed against business
  • Advertising issue(s) found by BBB


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Properties International
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 23, 2013 Business started: 07/14/2004 in CA Business incorporated: 07/14/2004 in CA
Type of Entity

Corporation

Contact Information
Customer Contact: Mr. Mel Livingston, General Manager
Number of Employees

4

Business Category

Property Management

Alternate Business Names
American Properties Intl API Property Management

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    30110 Crown Valley Pkwy #203

    Laguna Niguel, CA 92677 (949) 363-7255 (800) 360-0336

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 3589

    Mission Viejo, CA 92690

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  • Advertising or Sales
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BBB Complaint Process

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Additional Phone Numbers

  • (800) 360-0336(Phone)
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This company is not an accredited Business of the Better Business Bureau. This company has failed to discontinue the use of our Federally Registered Trademark when demands have been made to do so. Misrepresentation of BBB accreditation constitutes false and deceptive advertising and trademark infringement.


Complaint Detail(s)

1/15/2015 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I need 2 pieces of information from **** at API property management. 1) The name/contact information of the president of the HOA for ***** ****** *** ******* *** ***** ***** ** ***** 2) The name/contact info of his assistant who handled the washer/dryer disposal for unit 202C at the aforementioned property. I've spoken to **** on the phone and he stated that he cannot release the name/contact information of the HOA president over the phone and told me to email. I've sent 3 emails without any response from ****. Furthermore, I've left 4 messages for **** and he did not return one call. The lack of customer service at API is astounding. Thanks, -***** **********

Desired Settlement: I would like a response with actual answers to my questions.