BBB Business Review

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BBB Accredited Business since

Plumbing Plus

Phone: (858) 486-4070 Fax: (858) 413-4071 12147 Kirkham Rd #A, Poway, CA 92064 http://www.plumbingplus.net



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Description

This company offers plumbing services. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Plumbing Plus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Plumbing Plus include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Plumbing Plus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 13, 1995 Business started: 09/25/1984 in CA Business under new ownership as of: 05/18/2010 Business incorporated 01/22/2010 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 938964.

Type of Entity

Corporation

Business Management
Mr. Michael De Silva, President Mrs. Rachel De Silva, Secretary
Contact Information
Principal: Mr. Michael De Silva, President
Number of Employees

10

Business Category

Plumbers Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Remodeling Services Plumbing - Renovation & Repair Drainage Contractors

Products & Services

Plumbing Plus sells the following brand(s): American Standard, Bosch, Bradford White, Dahl, Delta, Eternal, Fluidmaster, Grohe , Hans Grohe, In Sink Areator, Kohler, Moen, Noritz, Price Pfister, Toto, Wilkins, Zurn

Plumbing Plus offers the following product(s): disposals, fauects, Plumbing Services, showers, sinks, tankless water heaters, toilets, tubs, valves, Water heaters

Method(s) of Payment
Cash, Check, Master Card, Visa, Discover
Refund and Exchange Policy
Plumbing Plus Warrants its work to be free from defects and workmanship for a minimum of 90 days and up to one year on certain services. Exclusions may apply.
Alternate Business Names
De Silva Family Inc
Industry Tips
Contractors
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.