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San Diego, Orange and Imperial Counties

BBB Business Review

BBB Accredited Business since

PhotoBin

Phone: (800) 441-3175 View Additional Phone Numbers 10045 Mesa Rim Rd, San Diego, CA 92121 View Additional Email Addresses http://www.photobin.com View Additional Web Addresses

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Description

This company offers online photo services, photo-sharing, and customized photo gifts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PhotoBin meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for PhotoBin include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 16 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 13
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

2 Customer Reviews on PhotoBin
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 2

Additional Information

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BBB file opened: April 29, 2008 Business started: 03/24/2008 in CA Business incorporated: 01/01/2009 in CA
Type of Entity

Corporation

Business Management
Mr. Steve Weber, CEO Mr. James Byrne, Customer Service Manager Mr. George Hart, CTO Mr. Matt Weiss, Vice President
Contact Information
Principal: Mr. Steve Weber, CEO
Customer Contact: Mr. Matt Weiss, Vice President
Related Businesses
Z57 Inc
Number of Employees

43

Business Category

Photography Sales on the Internet Photo Imaging Service Photo Finishing - Retail Photography Sales

Alternate Business Names
Z58 Inc
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Types of Complaints Handled by BBB

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BBB Complaint Process

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Additional Web Addresses

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Additional Email Addresses

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