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BBB Accredited Business since

KW Cages

Phone: (619) 596-4000 Fax: (619) 596-4008 View Additional Phone Numbers 9565 Pathway St, Santee, CA 92071 http://www.kwcages.com


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Description

This company offers animal cages and related supplies plus animal feeds, and animal food supplements.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that KW Cages meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for KW Cages include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on KW Cages
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 20, 1995 Business started: 05/01/1976 in CA Business incorporated 12/18/2010 in CA
Type of Entity

Corporation

Business Management
Mr. Kevin Whaley, Owner Ms. Beth Aguilar, Customer Relations
Contact Information
Customer Contact: Ms. Beth Aguilar, Customer Relations
Principal: Mr. Kevin Whaley, Owner
Number of Employees

10

Business Category

Pet Supplies & Foods - Wholesale Pet Fencing & Containment Systems Pet Shops Pet Supplies & Foods - Retail

Products & Services

KW Cages sells the following brand(s): ALLTECH, ANIMED, BEST IN SHOW, CALIFORNIA GOLDEN SPRAY MILLET, CAREFRESH, COUNTRY VET, EDDINGS FARMS, GRUMBACH, INKINATOR, KW CAGES, LAFEBER, LEACH SEED AND GRAIN, LIXIT, MILLERS FORGE, NEXTON PRODUCTS, NIVEK, OHIO STONEWARE, OXBOW HAY, PET AG, PLANIT ENGINEERING, POLLY PINATA, POLLYS PRODUCTS, POOPOFF, RABBITSNAX, SEEDSAVER, SHOW N GO, SHOWBLOOM, STONE, VAN NESS, WINGZ AVIAN PRODUCTS, ZUPREEM

KW Cages offers the following product(s): ANIMAL FEEDERS, ANIMAL IDENTIFICATION SYSTEMS, ANIMAL MEDICATIONS, ANIMAL SCALES, AVIARIES, BIRD BOOKS, BIRD BREEDING CAGES, BIRD CAGES, BIRD SWINGS, BIRD TOYS, BIRD VITAMINS, BOWLS, COOLING SYSTEMS, CROCKS, CUPS, DOG KENNELS, ENRICHMENT PRODUCTS, EXERCISE PENS, FELINE CAGES, FLIGHTS, FLY CONTROL, GUINEA PIG BOOKS, GUINEA PIG CAGES, GUINEA PIG VITAMINS, HAY, HAY CUBES, HAY RACKS, HUMANE TRAPS, INCUBATORS, JUDGING EQUIPMENT, LEG BANDS, NEST BOXES, NESTS, NETS, ODOR CONTROL, PERCHES, PLASTIC TRAYS, POULTRY COOPS, POULTRY NESTS, PRIMATE CAGES, RABBIT BOOKS, RABBIT CAGES, RABBIT SUPPLEMENTS, RABBIT VITAMINS, RODENT CAGES, TIGER ENCLOSURES, TRANSPORT CAGES, VETERINARY BOOKS, WATER BOTTLES, WATERING SYSTEMS, WELDED WIRE, ZOO EXHIBITS, ZUPREEM

Method(s) of Payment
Visa, Mastercard, Amercian Express, Discover, Cash, Check, Money Order, Bank Wire Transfer
Refund and Exchange Policy
If for any reason a customer is not satisfied with a product we will refund or exchange at their preference. Merchandise must be returned fully prepaid within 30 days of purchase. A restocking fee is applied to any refund.
Alternate Business Names
KageWerks Inc Wingz Avian Products
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.