BBB Logo

Better Business Bureau ®
Start With Trust®
San Diego, Orange and Imperial Counties

BBB Business Review


BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers pet supplies for sale.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PetFoodParadise LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for PetFoodParadise LLC include:

  • Length of time business has been operating

Factors that raised the rating for PetFoodParadise LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PetFoodParadise LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 22, 2014 Business started: 03/08/2013 in CA Business incorporated: 01/21/2014 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph Avery, Founder
Contact Information
Principal: Mr. Joseph Avery, Founder
Number of Employees


Business Category

Pet Supplies & Foods - Retail

Products & Services

PetFoodParadise LLC sells the following brand(s): 9 Lives, Acana, Against the Grain, Alpo, Artemis, AvoDerm, Beneful, Blue Buffalo, By Nature, California Natural, Canidae, Canine Caviar, Castor & Pollux, Cesar, Chicken Soup, Diamond, Dogswell, Dr. Harvey's, Dr. Tim's, Eagle Pack, Earthborn Holistic, Eukanuba, Evangers, EVO, go!, Great Life, Hill's Science Diet, Horizon, IAMS, Natural Balance, Natural Planet, Nature's Recipe, Nature's Variety, Nutri Source, Nutro, Orijen, Party Animal, Pedrigree, Pro Plan, Purina, Royal Canin, Taste of the Wild, Wellness, Weruva, Zignature

PetFoodParadise LLC offers the following product(s): Cat Accessories, Cat Food, Cat Treats, Dog Accessories, Dog Food, Dog Treats

Method(s) of Payment
Visa, MasterCard, Discover
Refund and Exchange Policy
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Web Addresses


Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations