This business is not BBB accredited.
Phone: (888) 797-6064 Fax: (888) 570-8777 8 Crestwood Rd #1, Boulevard, CA 91905 ! There is an alert on Harvest Moon Loans !
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This company offers loan option services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Harvest Moon Loans include:
- 38 complaint(s) filed against business
- Failure to respond to 29 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Harvest Moon Loans include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||38|
Additional Complaint Information
This company has a pattern of complaints concerning the following: Consumer complaints allege deceptive loan practices. Several complaints allege the company is charging more money and additional fees than the amount that was originally discussed during the financing of their loans. Several of those consumers allege difficulty obtaining an account balance or speaking with a live person in customer service. Most complaints brought to the company’s attention, by the BBB, have gone unanswered. The BBB attempted to contact the company regarding this pattern but the company did not respond.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMr. Javaughn Miller, Tribal Administrator
Related BusinessesGentle Breeze Online
Number of Employees
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov
Department of Business Oversight (DBO) 7575 Metropolitan Dr #108, San Diego CA 92108 Phone Number: (866) 275-2677 Fax Number: (619) 682-7217 http://www.dbo.ca.gov/
The BBB received returned mail from the company's address. The BBB called the company on June 11, 2013 to get a valid mailing address and the representative on the phone said she has no idea where the company is located, she just works in a call center. The BBB is unable to locate the business, therefore consumers should use extreme caution when doing business.
On 9/25/13 and 10/2/13, the BBB contacted this company regarding: unanswered complaints, a possible pattern of complaints related to not responding to consumers and poor customer service, verification of principal stakeholder or owner of the business, exact location of the business licensing and connection to Tribal Lending Enterprise. This business has since failed to respond to BBB.
According to the Department of Business Oversight, payday lenders that are part of Indian tribes that are considered "sovereign" nations do not require the typical licensing from the department. Complaints for payday lenders not licensed by the Department of Business oversight can be accepted instead by the Federal Trade Commission.