BBB Business Review

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This business is not BBB accredited.

Gentle Breeze Online

Phone: (888) 645-4171 Fax: (888) 640-8999 View Additional Phone Numbers 8 Crestwood Rd, Boulevard, CA 91905 View Additional Email Addresses http://www.gentlebreezeonline.com


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Description

This company offers online payday loans.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Gentle Breeze Online include:

  • 56 complaint(s) filed against business
  • Failure to respond to 45 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved
  • Length of time business has been operating


Customer Complaints Summary Read complaint details

56 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 37
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 16
Total Closed Complaints 56

Customer Reviews Summary Read customer reviews

13 Customer Reviews on Gentle Breeze Online
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 13
Total Customer Reviews 13

Additional Information

BBB file opened: December 14, 2011 Business started: 01/27/2011 in CA
Type of Entity

Sole Proprietorship

Business Management
Ms. Heidy Perez, Complaints Manager
Contact Information
Principal: Ms. Heidy Perez, Complaints Manager
Related Businesses
Harvest Moon Loans GreenStream Lending
Number of Employees

7

Business Category

Payday Loans

Alternate Business Names
La Posta TLE La Posta Tribal Lending Enterprise Tribal Lending Enterprise
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Department of Business Oversight (DBO) 7575 Metropolitan Dr #108, San Diego CA 92108 Phone Number: (866) 275-2677 Fax Number: (619) 682-7217 http://www.dbo.ca.gov/

Consumer Financial Protection Bureau P.O. Box 4503, Iowa City IA 52244 Phone Number: 855-411-2372 Fax Number: 855-237-2392 http://www.consumerfinance.gov info@consumerfinance.gov

Licensing

According to the Department of Business Oversight, payday lenders that are part of Indian tribes that are considered "sovereign" nations do not require the typical licensing from the department. Complaints for payday lenders not licensed by the Department of Business oversight can be accepted instead by the Federal Trade Commission.

Industry Tips
Advance Fee
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.