Business ProfileforClary Business Machines Co

On July 30, 2023, I placed order number **** with Clary Business Machines for $171.86 at www.hsm-shredder.com. The order was for an HSM Shredstar X6 Pro Micro Cut Shredder. The companys web site stated then and continues to state, Clary Business Machines is the official reseller partner of HSM Shredders in *****************. With the production sites in *******, HSM is genuinely "Made in *******." When I received the shredder, it was clearly marked, Made in China. After considerable haggling, I obtained an RMA from the company and returned the shredder unopened. The company also insisted that I would owe a restocking fee, but this clearly is unreasonable and unethical as the product that was delivered was not what was advertised on the web site-- a clear case of false advertising that has not been corrected even after I complained. To date, I have received a credit for only $101.90, which is minus about double the advertised restocking fee. I am looking for a full refund of $171.86 without any restocking fees and the immediate removal of the false claim of "Made in *******" from the web site.