BBB Business Review

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This Business is not BBB accredited

Gordon Transportation Services

Phone: (949) 768-3100 2610 S Birch St, Santa Ana, CA 92707 ! There is an alert on Gordon Transportation Services !


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Description

This company offers moving services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's advertising claims that they are a member of the BBB, however this business is not a member. Misuse of the BBB name or logo constitutes misrepresentation and trademark infringement.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Gordon Transportation Services include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Gordon Transportation Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gordon Transportation Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 10, 2013 Business started: 01/08/2004 in CA Business started locally: 01/08/2004
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Public Utilities Commission
505 Van Ness Ave, San Francisco CA 94102
http://www.cpuc.ca.gov
Phone Number: (415) 703-2782
Fax Number: 415-703-1758
The number is MTR0190855.

Federal Motor Carrier Safety Administration
1325 J St #1540, Sacramento CA 95814
http://www.fmcsa.dot.gov/
Phone Number: (916) 930-2760
Fax Number: (916) 930-2778
The number is 1358303.

Type of Entity

Sole Proprietorship

Business Management
Ms. Betty Gordon, President Mr. Rand Gordon, General Manager
Contact Information
Principal: Ms. Betty Gordon, President
Principal: Mr. Rand Gordon, General Manager
Number of Employees

25

Business Category

Moving & Storage Company Movers

Alternate Business Names
Gordon Moving Service Gordon Moving Services Gordons Transportation
Industry Tips
Moving Companies
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.