This business is not BBB accredited.

Manpower Movers

Phone: (619) 961-8800 Fax: (858) 536-8883 7960 Silverton Ave #125, San Diego, CA 92126 ! There is an alert on Manpower Movers !


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Description

This company offers moving services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company's advertising claims that they are a member of the BBB, however this business is not a member. Misuse of the BBB name or logo constitutes misrepresentation and trademark infringement.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Manpower Movers include:

  • Failure to respond to 1 complaint(s) filed against business
  • Failure to have a required competency license
  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Manpower Movers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Manpower Movers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 15, 2005 Business started: 10/07/2004 in CA Business started locally: 04/01/2005 Business incorporated 10/07/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Public Utilities Commission
505 Van Ness Ave, San Francisco CA 94102
http://www.cpuc.ca.gov
Phone Number: (415) 703-2782
Fax Number: 415-703-1758
The number is 190016. On 5/30/2014 BBB confirmed that CA Public Utilities Commission revoked the license of Manpower Movers.

Type of Entity

Corporation

Business Management
Mr. Joe Giuntini, Officer
Contact Information
Customer Contact: Mr. Joe Giuntini, Officer
Number of Employees

25

Business Category

Movers

Alternate Business Names
JJ Betr Group
Additional Tradenames, Addresses & Phone Numbers

This company acts as an agent for National Van Lines.

Industry Tips
Moving Companies

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    7960 Silverton Ave #125

    San Diego, CA 92126

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/22/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I contracted Manpower Mover to move our furniture and household items on August 20th 2013. After the move was completed , my wife and I noticed that one of our sofas was torn on the back side and our solid wood desk was cracked. I called Brian Casey, the company's representative immediately and informed him of the damages. He said that he would need a written customer claim form filled out and returned and he did send the form. I filled out the form and returned it along with a written description of the damages,it also included the manufacturer .This was sent on August 30th, 2013, since this time there has been a few excuses such as" I can't make out the make of the desk. This communication was dated November 12th, and "the person who use to do this for me is know longer here and I'm trying to catch up."Now there is know response to my phone calls or e-mails.

Desired Settlement: Immediate reupholstry of the sofa back and repair or replacement of the desk.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Manpower Movers
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)