BBB Accredited Business since

Discount Movers

Additional Locations

Phone: (858) 490-0155 Fax: (858) 490-0199 8775 Miramar Pl, San Diego, CA 92121


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This company offers household and commercial relocation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Discount Movers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Discount Movers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Discount Movers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 02, 1997 Business started: 01/01/1996 in CA Business incorporated: 09/12/2001 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

CA Public Utilities Commission
505 Van Ness Ave, San Francisco CA 94102
Phone Number: (415) 703-2782
Fax Number: 415-703-1758
The number is 0189594.

Type of Entity


Business Management
Mr. Jerry Berzanski, President Mrs. Kristie Berzanski, Vice President
Contact Information
Principal: Mr. Jerry Berzanski, President
Number of Employees


Business Category


Alternate Business Names
Pacific Moving Systems Inc
Industry Tips
Moving Companies

Additional Locations

  • 8775 Miramar Pl

    San Diego, CA 92121 (858) 490-0155

  • 8895 Towne Centre Dr #105-310

    San Diego, CA 92122


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Complaint Detail(s)

10/14/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: I spoke with ***** last week in regards to my bed being damaged during the Horizon move. More items were damaged, but my main concern is my unusable bed. I purchased a complete set of wrenches in order for them to take apart my bed. They insisted it would be too difficult to put back together, even though I told them I was the one who put it together. One of the guys was suppose to help on the second move and he called in sick. Wonder why? The broken part of the bed was in a completely different spot when packed in the truck, which indicates the frame was damaged whiling moving it. The bed was maybe 10 months old and I paid $1000 for the bed. I am asking for a refund on my moving fees, due to other items being damaged as well. I hired your moving company to make sure my belongings were moves properly without damaged and Discount Movers failed to deliver the service they promised.

Desired Settlement: refund my moving fees of $618.00

Business Response: My company has responded to the customer both verbally and via e-mail several times regarding her damage claim.  We loaded a U-Haul truck on Aug. 19th and then unloaded the u-haul truck on Sept. 7th.  The customer stated she has incurred damages.  It was explained to the customer that we are not responsible for items put into a moving truck that we do not drive as the insurance company has no way of determining how the truck was driven.
In order to appease the customer we offered to pay her 60cents per pound.  This is the insurance that she paid for and signed paperwork for (we offered to fax or mail copies of signed paperwork if needed).  We actually have an additional piece of paperwork in bright yellow with 60 cents per pound written in bold that the customer has to initial and sign for in addition to the bill of lading.  The 60 cents per pound is covered if something breaks while loading into the customers u-haul truck.  Nothing was noted by the customer or the movers.  The only thing the customer wrote on the receipt was her signature and circling excellent for the service.
Other than the bed, we have not heard back from the customer regarding the items and weight thereof of damaged items with supporting material.   We have been in business 16 years and in that 16 years we always try and make every move a pleasant move and are truly sorry the customer does not feel like we provided good service.
Discount Movers