BBB Business Review

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BBB Accredited Business since

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Phone: (888) 411-4246 View Additional Phone Numbers 4121 Camino Del Rio S, San Diego, CA 92108

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers direct lending mortgage services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 54 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

54 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 5
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 39
Total Closed Complaints 54

Customer Reviews Summary Read customer reviews

28 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 24
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 28

Additional Information

BBB file opened: June 01, 1998 Business started: 01/16/1998 in CA Business incorporated 01/16/1998 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Business Oversight (DBO)
7575 Metropolitan Dr #108, San Diego CA 92108
Phone Number: (866) 275-2677
Fax Number: (619) 682-7217
The number is 4130477.

Nationwide Mortgage Licensing System
Phone Number: (240) 386-4444
The number is 2890.

Type of Entity


Business Management
Mr. Ted Iturriria, Vice President of Loan Production Mr. Vince Kasperick, President/CEO
Contact Information
Principal: Mr. Ted Iturriria, Vice President of Loan Production
Principal: Mr. Vince Kasperick, President/CEO
Number of Employees


Business Category

Mortgage Bankers

Alternate Business Names
AimLoan American Internet Mortgage Inc
Industry Tips
Loan Modifications Reverse Mortgages Savvy Consumer

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.