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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Luth Research meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Luth Research include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 17 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||17|
Additional Complaint Information
On March 7, 2011 Survey Savvy notified the BBB that there is an individual using their name without authorization, mailing out fake checks soliciting consumers for money. Survey Savvy has indicated that they have no affiliation with whomever is sending out these checks and their attorneys have been notified.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Type of Entity
Business ManagementMs. Roseanne Luth, President Ms. Stephanie Jones, Front Desk Associate
Number of Employees
Market Research & Analysis