BBB Business Review

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This business is not BBB accredited.

Subscription Services

  View Additional Email Addresses ! Subscription Services is Believed to Be Out of Business !

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This company offers to fulfill magazine subscriptions.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

63 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 59
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 63

Additional Complaint Information

Consumer complaints are concerning the non-delivery of magazines subscriptions they have purchased. Some consumers allege partial delivery of magazines they have ordered. Company responses have indicated they have contacted the consumers to address their dispute directly.  On April 28th 2012, Subscription Services let the BBB know that within the last 18-24 months they had a shift in the agency that supplies their magazines, which affected their service. They stated that they are ensuring that every customer receives their products. The BBB will continue to monitor the pattern of complaints for changes and/or improvement.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Subscription Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 15, 2008 Business started: 01/15/2008 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Bob Munhall, Owner
Contact Information
Principal: Mr. Bob Munhall, Owner
Number of Employees


Business Category

Magazine Sales

Alternate Business Names
BC Mag Bob & Colette Munhall Subscription Service Discount Subscription Service

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.