BBB Business Review

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BBB Accredited Business since

Carlsbad Village Lock & Key

Phone: (760) 434-6600 Fax: (760) 434-6825 3138 Roosevelt St #E, Carlsbad, CA 92008 http://www.carlsbadvillagelockandkey.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers lock and key services including, mobile, key service, re-keying, car openings, antique keys, master key systems, locks and deadbolts installed and repaired, lockout specialist, pool gate welding, safe sales and services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carlsbad Village Lock & Key meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carlsbad Village Lock & Key include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carlsbad Village Lock & Key
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 02, 1998 Business started: 06/19/1995 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 755020.

Bureau of Security & Investigative Services
2420 Del Paso Road, Suite 270, Sacramento CA 95834
http://www.dca.ca.gov/bsis
Phone Number: (916) 322-4000
Fax Number: (916) 575-7290
The number is 2893.

Type of Entity

Sole Proprietorship

Business Management
Mr. Craig Pahl, Owner
Contact Information
Principal: Mr. Craig Pahl, Owner
Number of Employees

3

Business Category

Locks & Locksmiths Retail Stores Hardware - Retail

Industry Tips
High Pressure Sales Tactics Locksmiths-Spanish
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.