BBB Business Review

This Business is not BBB accredited

Artistic Iron Doors

Phone: (619) 559-9055 1456 Kenalan Dr, San Diego, CA 92154 http://www.artisticirondoors.com

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Description

This company offers wrought iron doors, gates, security bars, small repairs and installations.

BBB Accreditation

On 9/17/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6A. Promptly respond to all complaints forwarded by BBB by:
    1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. Providing BBB with a response that BBB determines:
      • is professional,
      • addresses all of the issues raised by the complainant,
      • includes appropriate evidence and documents supporting the business' position, and
      • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Artistic Iron Doors include:

  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for Artistic Iron Doors include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Artistic Iron Doors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: December 23, 2002 Business started: 05/06/2002 in CA Business started locally: 05/06/2002
Type of Entity

Sole Proprietorship

Business Management
Mr. Isaac Varela, Sales/Manager Ms. Maria Varela, Owner
Contact Information
Principal: Mr. Isaac Varela, Sales/Manager
Number of Employees

3

Business Category

Iron Work Art Metal Work Doors Welding

Licensing

This company is not licensed by the Contractor’s State License Board. The company has represented to the BBB that it does not engage in contracting for work for amounts greater than $500.00 per job.  The California State Contractor’s Board applies the “Handyman Rule” which allows for an unlicensed company to contract for work that would otherwise require a valid contractors license as long no single job/contract is greater than $500.   If you have received and estimate for a single job above $500.00 or have contracted with this company for a single job above $500.00 please inform the BBB, as this activity MAY require a valid license from the Contractors State License Board.

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Types of Complaints Handled by BBB

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