This Business is not BBB accredited
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This company offers wholesale general merchandise.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for OC Surplus include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Farzin Espahani
Number of Employees
Internet Shopping General Merchandise - Wholesale
Alternate Business NamesGlobal Merchandising Solutions ocsurplus.com
Industry TipsInternet Shopping
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BBB Complaint Process
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Additional Email Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: I was places my order on March 22, 2014 through online and still I can't heard anything about my order. I wont to know about status of my order and I was call you 6-7 times but nobody give me proper answer. I was also login in your web site in my Account but there is no show up any update my order and no History of order. I was paid to you whole Amount of my Invoice, Every time I was contact to you by Phone and you or your people always need call back phone number, I was provide to you but nobody callback from your side to give me my status of my order. When I Placed my order that time you send me confirmation e-mail that one I have and in that e-mail you clearly mention that Date of this e-mail to 7-10 business I was received my Ordered materials, but your are not follow your rules so Please send me my whole Amount back and cancelled my Order. Now I didn't wont to Purchase Items from your company, I have more order to buy more stuff from your company but in my first order I was suffer like that I don't like and I need my Money back through PayPal.
Desired Settlement: I need My fully Money Back(Refund) in Paypal Account.
?Kind Attn.: ***** *****