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My Phone Case has 1 locations, listed below.

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    Customer ReviewsforMy Phone Case

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    18 Customer Reviews

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    • Review from Aaron H

      1 star

      02/16/2024

      They sold me broken case never responded to fixing the issue. It took a month to get my case when I paid for priority shipping. The cases dont perform as specified and are not as advertised.
    • Review from John P

      5 stars

      01/28/2024

      No problems. Ordered my phone case, shipped in 2 days and delivered . Was worried with reviews but got what I ordered and fadt
    • Review from Brian H

      1 star

      05/05/2023

      I ordered 2 phone cases over 3 weeks ago they took my money but never shipped my phone cases. Tried calling and nobody answers and voicemail is full also tried emailing but not response. Very poor customer service ans is a fraud of a company taking peoples money. They need to be shut down.
    • Review from Ford B

      1 star

      05/02/2023

      Scam! Do not sent these people money. They charge your card and you hear no more. They do not return calls or answer emails.
    • Review from James S

      1 star

      03/30/2023

      I ordered a phone case that included a holster. Received the case only (without the holster) and got no response from the company when I made attempted to get this corrected. I will not shop here again.
    • Review from Stacy G

      1 star

      02/07/2023

      I ordered a phone case, and went on their website to get a return address check the address twice it got returned to Sender and it is a correct address. I'm out the price of the phone case and the shipping to send it back. The phone number on their website is inaccurate. They never sent me a confirmation or tracking number. You can't even put in a request for return on their website without the tracking number that I do not have and they will not reply to an email I've tried multiple times over a course of a month. DO NOT ORDER HERE
    • Review from SHANNON S.

      1 star

      11/27/2022

      I placed an order 5 days ago and still no confirmation number on tracking my order. So I'm going to file a complaint with BBB to try to resolve the issue!!!
    • Review from Ronald T

      3 stars

      11/14/2022

      In fairness to My Phone Case shopping site:: I was waiting for an email confirming shipment and didn't get one. Being concerned, I went to this BBB site and was alarmed by the reviews and complaints. Then, Saturday, November 12, I received my order as promised; Shipped from *******, ******. Ten days elapsed between order confirmation date and received date. I can only guess that the company is able to offer lower prices by not using employee time to communicate to customers in follow up messages, which is mostly the norm with other companies. I would probably order from them again.
    • Review from Kimberly J

      1 star

      11/02/2022

      i'm pissed!!! took my money, but can't send info or product! how do I get my money back!!! called number and it doesn't work!!!!
    • Review from Nancy S

      1 star

      10/11/2022

      Total scam website!!!! They never email you and you never receive your item.

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