BBB Business Review
BBB Accredited Business since
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This company offers term life insurance and other types of life insurance products.
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A BBB Accredited Business since
BBB has determined that AIG Direct Insurance Services Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for AIG Direct Insurance Services Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||21|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
California Department of Insurance
Consumer Services Division, 300 South Spring Street, Los Angeles CA 90013
Phone Number: 800-927-4357
Fax Number: 213-897-5961
The number is 0B57619.
Type of Entity
Business ManagementMr. Ronald J Harris, President Ms. Laura S Huffman, Executive Vice President Ms. Nona Graves, Consumer Affairs Analyst Mr. Nicholas Terry, Compliance Coordinator
Number of Employees
Insurance - Life Insurance Services