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BBB Accredited Business since

Veterinary Pet Insurance

Additional Locations

Phone: (800) 540-2016 1800 E Imperial Hwy #145, Brea, CA 92821 http://www.petinsurance.com


Click for BBB Rating on Veterinary Pet Insurance

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Description

This company offers health insurance for pets.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Veterinary Pet Insurance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Veterinary Pet Insurance. BBB of Central Ohio has the full report as that BBB handles all complaints for Veterinary Pet Insurance.


Additional Information

BBB file opened: June 07, 2013 Business started: 09/17/1981 in CA Business started locally: 09/17/1981 Business incorporated 09/12/1984 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Insurance
Consumer Services Division, 300 South Spring Street, Los Angeles CA 90013
http://www.insurance.ca.gov
Phone Number: 800-927-4357
Fax Number: 213-897-5961
The number is 0682163.

Type of Entity

Corporation

Business Management
Mr. Scott Liles, CEO
Contact Information
Principal: Mr. Scott Liles, CEO
Number of Employees

475

Business Category

Insurance Companies Insurance Services Pet Health Plans

Service Area
Nationwide
Alternate Business Names
DVM Insurance Agency Nationwide Insurance Company VPI VPI Pet Insurance
Products & Services

Staying true to our veterinary roots, we work closely with the veterinary community to provide innovative, relevant products to pet parents, including bird & exotic pet coverage.


Additional Locations

  • 1800 E Imperial Hwy #145

    Brea, CA 92821

  • PO Box 2488

    Brea, CA 92822 (714) 989-0555 (800) 540-2016

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.