BBB Business Review
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BBB Accredited Business since
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This company offers health insurance for pets.
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A BBB Accredited Business since
BBB has determined that Veterinary Pet Insurance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Veterinary Pet Insurance include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 55 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||42|
|Total Closed Complaints||55|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
California Department of Insurance
Consumer Services Division, 300 South Spring Street, Los Angeles CA 90013
Phone Number: 800-927-4357
Fax Number: 213-897-5961
The number is 0682163.
Type of Entity
Business ManagementMr. Scott Liles, CEO
Number of Employees
Insurance Companies Insurance Services Pet Health Plans
Alternate Business NamesDVM Insurance Agency VPI VPI Pet Insurance
Products & Services
Staying true to our veterinary roots, we work closely with the veterinary community to provide innovative, relevant products to pet parents, including bird & exotic pet coverage.