BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® - Start With Trust

Are you...?

If yes, click here to learn about BBB Accreditation.

Are you...?
Download Download Download

This business is not BBB accredited.

AltaGolden In-Home Senior Services and Memory Center Day Programs

Phone: (858) 779-9254 16885 W Bernardo Dr #212, San Diego, CA 92127 http://www.altagolden.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers non-medical in home senior care assistance services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for AltaGolden In-Home Senior Services and Memory Center Day Programs include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on AltaGolden In-Home Senior Services and Memory Center Day Programs
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 15, 2010 Business started: 12/22/2006 in CA Business incorporated 12/22/2006 in CA
Type of Entity

Corporation

Business Management
Ms. Laura Barish, President Ms. Nancy Hooper, Office Manager
Contact Information
Principal: Ms. Laura Barish, President
Number of Employees

60

Business Category

In-Home Care Caregivers Resources Senior Home Care Senior Care Information and Resources Day Care - Adults Elderly/Senior Specialty Services

Products & Services

AltaGolden In-Home Senior Services and Memory Center Day Programs sells the following brand(s): N/A

AltaGolden In-Home Senior Services and Memory Center Day Programs offers the following product(s): Activity books for people with dementia., Books on Alzheimer's support.

Hours of Operation
M: 8:00 AM - 4:00 PM
T: 8:00 AM - 4:00 PM
W: 8:00 AM - 4:00 PM
Th: 8:00 AM - 4:00 PM
F: 8:00 AM - 4:00 PM
S: 8:00 AM - 4:00 PM
We operate 24x7. All calls roll over to an off hours cell phone after 4pm and on weekends.
Method(s) of Payment
Cash, check, all forms of credit card
Refund and Exchange Policy
AltaGolden does not offer product that would require refunds or exchanges.  We do, however, go the extra mile to ensure your satisfaction with our services.
Alternate Business Names
AltaGolden Inc
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.