Are you the Owner of this Business? ×
BBB® - Start With Trust

Are you...?

If yes, click here to learn about BBB Accreditation.

Are you...?

This business is not BBB accredited.

Additional Locations

Phone: (888) 630-5175 4809 Clairemont Dr #223, San Diego, CA 92117 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers high quality cookware and cutlery on the internet.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 25, 2012 Business started: 06/01/2011 in CA Business incorporated 12/14/2011 in CA
Type of Entity


Business Management
Ms. Michal Greenboim, Owner/ Operator Ms. Candice Mathes, Administrator Ms. Jessica Wolfe, Customer Service/ Shipping Manager
Contact Information
Principal: Ms. Michal Greenboim, Owner/ Operator
Customer Contact: Ms. Jessica Wolfe, Customer Service/ Shipping Manager
Number of Employees


Business Category

Housewares - Retail Internet Shopping Cutlery

Products & Services sells the following brand(s): All-Clad, Calphalon , Chantal , Chef'n , Cuisinart , Escali , Fagor , Filtron , Henckels , Joseph Joseph , Kuhn Rikon , Kyocera , Microplane , Reco , RSVP, Scanpan , Shun , Staub , Swiss Diamond, Trudeau , WMF, Wusthof

Method(s) of Payment
Visa, Mastercard, Discover, American Express, Paypal
Refund and Exchange Policy
Items purchased from can be returned or exchanged if they are in new and unused condition within 30 days of receipt (Returns on purchases made during the holiday season, from November to December, need to be made no later than February 15 of the following year).  Only items in new and unused condition and in the original, manufacturer package will be accepted for exchange or refund.  Items that MOZ Store considers to be used will not be accepted for returns, even if they have been used only once and then washed.  Sale page items are not returnable.
Industry Tips
Internet Shopping Savvy Consumer

Additional Locations


    4809 Clairemont Dr #223

    San Diego, CA 92117 (888) 630-5175


    7854 Ronson Rd #6

    San Diego, CA 92111


    PO Box 12307

    La Jolla, CA 92039


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.