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BBB Accredited Business since

Bob Jenson Air Conditioning Inc

Phone: (619) 440-5634 Fax: (619) 440-8907 1347 Broadway, El Cajon, CA 92021 http://www.bobjenson.com


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Description

This company offers HVAC installation and repairs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bob Jenson Air Conditioning Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Bob Jenson Air Conditioning Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Bob Jenson Air Conditioning Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 16, 1993 Business started: 08/05/1977 in CA Business incorporated: 08/20/1996 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 340838.

Type of Entity

Corporation

Business Management
Mr. Kevin Burns, President Ms. Rhonda Burns, General Manager Mr. Robert Jenson, Vice President
Contact Information
Principal: Mr. Kevin Burns, President
Customer Contact: Ms. Rhonda Burns, General Manager
Number of Employees

13

Business Category

Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Air Purifying & Cleaning Systems & Equipment Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Air Duct Systems Heating & Air Conditioning - Filters Furnace Cleaning Air Conditioning Contractors & Systems Heat Pumps Heating Contractors

BBB Program Participation

BBB Yellow Pages

Industry Tips
Contractors
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.