BBB Business Review

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BBB Accredited Business since

A S I Heating and Air

Phone: (800) 481-2665 Fax: (619) 590-9363 4870 Viewridge Ave #200, San Diego, CA 92123

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers heating and air conditioning installation and service. This company also offers comprehensive home energy assessments and performs home performance, energy reduction work. This company also offers PV and thermal solar solutions.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that A S I Heating and Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A S I Heating and Air include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

101 Customer Reviews on A S I Heating and Air
Customer Experience Total Customer Reviews
Positive Experience 92
Neutral Experience 1
Negative Experience 8
Total Customer Reviews 101

Additional Information

BBB file opened: December 01, 1980 Business started: 04/01/1952 in CA Business incorporated 08/27/1981 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 513115.

Type of Entity


Business Management
Mr. Phil Justo, President Ms. Maria Baldwin, General Manager Mr. Ken Justo, President Mr. Nick Reid, Marketing Director
Contact Information
Customer Contact: Ms. Maria Baldwin, General Manager
Principal: Mr. Phil Justo, President
Number of Employees


Business Category

Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Heating Equipment Solar Energy System Design & Installation Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Energy Audits Air Conditioning Contractors & Systems Electricians Heating Contractors

Products & Services

A S I Heating and Air sells the following brand(s): Bosch, Kyocera, Lennox, Rheem, York

A S I Heating and Air offers the following product(s): Air Conditioning, Heating, Solar PV, Thermal Solar

Method(s) of Payment
All Major Credit Cards
Refund and Exchange Policy
Lifetime workmanship warranties.
Alternate Business Names
A S I Hastings Inc A S I Heating Air & Solar ASI Hastings ASI Heating Air & Solar
BBB Program Participation

BBB Yellow Pages

Industry Tips
Contractors Solar Contractors

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.