BBB Business Review

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BBB Accredited Business since

Elite Gymnastics Academy LLC

Phone: (619) 441-5900 Fax: (619) 441-8729 1817 John Towers Ave, El Cajon, CA 92020 View Additional Email Addresses http://www.elitegymnastics.com



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Description

This company offers gymnastics and tumbling for all ages and abilities.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Elite Gymnastics Academy LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Elite Gymnastics Academy LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Elite Gymnastics Academy LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 15, 2001 Business started: 03/01/1999 in CA Business incorporated 04/22/1999 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Greg McCalester, President
Contact Information
Principal: Mr. Greg McCalester, President
Number of Employees

15

Business Category

Gymnastic Instruction Camps Dance Companies

Method(s) of Payment
All major credit cards.  PayPal.  Checks.  Cash.  Secure automatic payment with our computer billing software.
Refund and Exchange Policy
Refunds will only be processed for requests made in writing to the owners of Elite Gymnastics and must be delivered either in person or via certified mail. The effective date for any applicable refund will be the date that the request is received by the owners of Elite Gymnastics. Refunds will be processed using the following methods:

== For months which have not yet begun: 100% refund will be given for any months which have not yet begun.
== For months which have already begun: A service fee of 50% of the current amount remaining on your account (less any non-refundable credits for paying ahead) or $25, whichever is more, will be assessed when processing your refund.
Alternate Business Names
Elite Gymnastics Academy of San Diego
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.