Business ProfileforCharitable Adult Rides & Services

Awful experience!! Donated car back in 2019 and it has been a headache ever since. It is now **** and I am having to hire an attorney due to a collection of an impounded vehicle since last June 2023. CA *** would not remove my daughter's name or mine since it was never registered by the new owner. The vehicle was auctioned off but the new owner never did register it. I had to clear up numerous tickets (18), clear up matters with Superior Court of *******, previous impound, All of these were cleared with just sending a copy of the Release of Liability.Proper documents were submitted to *** by myself (Release of Liability) but due to the fact CARS did not register the vehicle in their name, our name could not be taken off as registered owners.Vehicle was impounded in June 2023 and I sent in a copy of the Release of Liability and had not heard back from. Same as I did on the first impound. Fast forward to January **** received and Notice of Collections for over $4500. for the impound of the vehicle. I have had to go to CHP offices, Sheriff's Offices, *** office, call numerous Lien companies, Towing Services along with sending in Release of Liability for the tickets and toll charges in ************ for the past 4 1/2 YEARS!!!I have a copy of the Bill of Sale to the new owner from the auction along with the *** paperwork the new owner signed. *** cound not take our names off since CARS did not do the proper paperwork.I have retained an attorney to help me regarding this matter. I may have to go to Small Claims Court in the end or take then to court. The costs and time spend related to this vehicle for donating it is ridiculous.You want to help out charitable organizations but I will never donate anything except household items. I would NOT recommend CARS or getting involved with them.

Hello *****,We empathize with the frustration you've been experiencing, and we sincerely apologize for the prolonged ordeal you've had to endure. We understand that you've been in communication with a dedicated specialist from our team, and rest assured, they will continue to collaborate with you to address any outstanding fees. We remain confident in our ability to successfully resolve the remaining collection notice.Once again, we extend our heartfelt apologies for the inconvenience this situation has caused you. Should you have any questions or if any new issues arise, please do not hesitate to reach out to us at *************************