BBB Business Review

BBB Accredited Business since

Warm Your Floor

Phone: (866) 558-3369 Fax: (866) 558-2010 23055 Alcalde Dr, Laguna Hills, CA 92653 http://www.warmyourfloor.ca View Additional Web Addresses

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Description

This company offers in floor heating products for indoor floors such as bathrooms, showers, and kitchens. In addition, this company offers outdoor electric snow melting systems for inside concrete slabs or asphalt driveways, and under pavers to provide heated walkways and driveways for a snow or ice free surface.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Warm Your Floor meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Warm Your Floor include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Warm Your Floor
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: June 20, 2013 Business started: 09/30/2002 in CA Business incorporated: 09/30/2002 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Cook, President
Contact Information
Principal: Mr. Scott Cook, President
Number of Employees

6

Business Category

Floor Materials - Retail In-floor Heating

Products & Services

Warm Your Floor sells the following brand(s): ASE, HeatTrak, Nexans, Nuheat, ProMelt, SlabHeat, SunTouch, WarmWire

Warm Your Floor offers the following product(s): Electric Floor heating Cables, Electric Plug-in snow melting stair and walkway mats, Electric Snow Melting Cables, Electric Snow Melting Mats, Electric Under Floor Heating mats, Roof and gutter ice melting cables

Method(s) of Payment
PayPal, Amazon Payments & All major credit & Debit cards : Visa, MasterCard, Discover, and American Express.
Refund and Exchange Policy
90 Day Return policy 
Service Area
This business' service area is national.
Alternate Business Names
Solis LLC
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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