BBB Business Review

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BBB Accredited Business since

Superior Flood Restoration Inc

Phone: (760) 434-4555 Fax: (760) 637-5777 View Additional Phone Numbers 3135 Roosevelt St, Carlsbad, CA 92008 http://www.superiorflood.com



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Description

This company offers 24 hour disaster clean-up and construction and mold remediation.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Superior Flood Restoration Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Superior Flood Restoration Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Superior Flood Restoration Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 20, 2002 Business started: 06/13/2000 in CA Business incorporated 12/30/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 780181.

Type of Entity

Corporation

Business Management
Ms. Jody Cisewski, President Mr. Gabriel J Prieto, President/ZCEO
Contact Information
Customer Contact: Ms. Jody Cisewski, President
Number of Employees

3

Business Category

Fire & Water Damage Restoration Mold & Mildew Inspection/Removal/Remediation Water Damage Restoration Tile & Grout Cleaning Tile Sales Floors - Hardwood Air Duct Cleaning Contractors - Flooring Contractors - General Electricians Floor Coverings & Installation Carpet & Rug Cleaners

Products & Services

Superior Flood Restoration Inc sells the following brand(s): dri-eaz, phoenix

Superior Flood Restoration Inc offers the following product(s): easy spot

Method(s) of Payment
All major credit cards
Refund and Exchange Policy
Refunds if work is not performed
BBB Program Participation

BBB Yellow Pages

Industry Tips
Contractors
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.