BBB Business Review

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Sperian Energy

Additional Locations

Phone: (888) 682-8082 Fax: (800) 251-6181 2605 Camino Del Rio S, San Diego, CA 92108 http://www.sperianenergy.com View Additional Web Addresses


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Description

This company is an alternative electric supplier offering energy services to residential and commercial consumers.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sperian Energy include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 28 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 18
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 28

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Sperian Energy
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: August 09, 2012 Business started: 02/01/2011 in CA Business started locally: 02/01/2011 Business incorporated 04/30/2012 in CA
Type of Entity

Corporation

Business Management
Mr. Nick Cioll, CFO Mr. Jevin Sackett, CEO Mr. Max Smith, EVP Mr. Joe Waldman, COO Ms. Mary Nendza, Vice-President of Operations
Contact Information
Principal: Mr. Nick Cioll, CFO
Customer Contact: Ms. Mary Nendza, Vice-President of Operations
Principal: Mr. Jevin Sackett, CEO
Principal: Mr. Max Smith, EVP
Principal: Mr. Joe Waldman, COO
Related Businesses
Sackett National Holdings Inc
Number of Employees

22

Business Category

Energy Service Companies

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.