BBB Business Review

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BBB Accredited Business since

Climber.com

Phone: (800) 374-7113 Fax: (619) 618-4195 View Additional Phone Numbers 701 B St #1255, San Diego, CA 92101 View Additional Email Addresses http://www.climber.com


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Description

This company offers a online membership based career site that offers interview coaching, resume writing and recruitment services. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Climber.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Climber.com include:

  • 63 complaint(s) filed against business

Factors that raised the rating for Climber.com include:

  • Length of time business has been operating
  • Response to 63 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

63 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 12
Billing/Collection Issues 24
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 25
Total Closed Complaints 63

Customer Reviews Summary Read customer reviews

1 Customer Review on Climber.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 06, 2006 Business started: 09/09/2005 in CA Business incorporated: 09/09/2005 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Nick Jimenez, Executive Vice President Mr. Mike O'Brien, CEO
Contact Information
Principal: Mr. Nick Jimenez, Executive Vice President
Number of Employees

60

Business Category

Employment Agencies Job Listing & Advisory Services Career & Outplacement Counseling

Alternate Business Names
Climber A Division of Mingle LLC Mingle LLC
Industry Tips
Employment Agencies
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.