This business is not BBB accredited.

South County Drywall Inc

Phone: (949) 679-4411 Fax: (949) 679-4447 View Additional Phone Numbers 216 Technology Dr #H, Irvine, CA 92618 View Additional Email Addresses http://www.southcountydrywall.com


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Description

This company offers drywall services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for South County Drywall Inc include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on South County Drywall Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: March 19, 2005 Business started: 06/16/2004 in CA Business incorporated 07/29/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 899498.

Type of Entity

Corporation

Business Management
Mr. Jeff Benjamin, CEO Mr. Scott Benjamin, Owner Ms. Tammy Benjamin
Contact Information
Principal: Mr. Jeff Benjamin, CEO
Customer Contact: Ms. Tammy Benjamin
Number of Employees

30

Business Category

Drywall Contractors Lighting Fixtures - Repair & Maintenance

Method(s) of Payment
Cash, Check and Major Credit Cards 
Service Area
The BBB of San Diego does not process any complaints against this company.  Any complaints are directed to the BBB serving Colton, CA for processing. For a full report contact the BBB located in Colton, CA:

315 North La Cadena Drive Colton, CA  92324
P:(909) 825-7280
F:(909) 825-6246
www.labbb.org
Alternate Business Names
Jeff Benjamin
Licensing

It appears that this company has incorporated under the name South County Drywall Inc. The Contractors State License Board license issued to this company is currently suspended, as of 6/26/08. The company is also advertising under the name Custom Ceilings. The BBB could not locate a contractor's license with this company name.

Industry Tips
Contractors

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    216 Technology Dr #H

    Irvine, CA 92618 (949) 679-4411 (866) 333-1895 (949) 579-2463

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

5/17/2016 Guarantee/Warranty Issues | Read Complaint Details
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Additional Notes

Complaint: Hello, South County Drywall, Inc. performed services on February 26, 2016 at my home in Fullerton for the fee of $1,000. The service was to install QuietRock drywall panels to reduce sound from adjacent neighbors. Prior to the date of installation, the company arrived at my home to create a project estimate. At this time, I explicitly told them the issues (sounds from neighbor’s footfall and door slamming) that need to be resolved if they proceed with the work. They promised the installation of QuietRock drywall panels will tremendously dampen the sounds. After the work was completed, the sounds were still apparent and the new panels did not provide any improvements. I have contacted South County Drywall, Inc. about six occasions and complained of the situation. They promised to research and reply to my inquiries. Out of six instances, they replied only once to inform that their managers will call at a later time. Until this day, no assistance has been provided.

Desired Settlement: Refund the fee of $1,000.

12/13/2013 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on South County Drywall Inc
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
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