This business is not BBB accredited.
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers drywall services.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for South County Drywall Inc include:
- Failure to respond to 1 complaint(s) filed against business
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
These agencies may include:
Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 899498.
Type of Entity
Business ManagementMr. Jeff Benjamin, CEO Mr. Scott Benjamin, Owner Ms. Tammy Benjamin
Number of Employees
Drywall Contractors Lighting Fixtures - Repair & Maintenance
Method(s) of PaymentCash, Check and Major Credit Cards
Service AreaThe BBB of San Diego does not process any complaints against this company. Any complaints are directed to the BBB serving Colton, CA for processing. For a full report contact the BBB located in Colton, CA:
315 North La Cadena Drive Colton, CA 92324
Alternate Business NamesJeff Benjamin
It appears that this company has incorporated under the name South County Drywall Inc. The Contractors State License Board license issued to this company is currently suspended, as of 6/26/08. The company is also advertising under the name Custom Ceilings. The BBB could not locate a contractor's license with this company name.
THIS LOCATION IS NOT BBB ACCREDITED
216 Technology Dr #H
Irvine, CA 92618 (949) 679-4411 (866) 333-1895 (949) 579-2463 Directions
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Additional Phone Numbers
- (866) 333-1895(Phone)
- (949) 579-2463(Phone)
Additional Email Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Read Complaint Details
Complaint: Hello, South County Drywall, Inc. performed services on February 26, 2016 at my home in Fullerton for the fee of $1,000. The service was to install QuietRock drywall panels to reduce sound from adjacent neighbors. Prior to the date of installation, the company arrived at my home to create a project estimate. At this time, I explicitly told them the issues (sounds from neighbor’s footfall and door slamming) that need to be resolved if they proceed with the work. They promised the installation of QuietRock drywall panels will tremendously dampen the sounds. After the work was completed, the sounds were still apparent and the new panels did not provide any improvements. I have contacted South County Drywall, Inc. about six occasions and complained of the situation. They promised to research and reply to my inquiries. Out of six instances, they replied only once to inform that their managers will call at a later time. Until this day, no assistance has been provided.
Desired Settlement: Refund the fee of $1,000.
|12/13/2013||Problems with Product/Service|
Customer Reviews Summary