BBB Business Review

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This business is not BBB accredited.

Perpetual Communication Peripherals

Phone: (760) 710-9000 Fax: (760) 710-9019 View Additional Phone Numbers 5927 Priestly Dr #101, Carlsbad, CA 92008 View Additional Web Addresses

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This company offers phone systems. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Perpetual Communication Peripherals include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Perpetual Communication Peripherals
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 27, 1999 Business started: 05/01/1990 in CA Business incorporated 05/24/1994 in CA
Type of Entity


Business Management
Mr. Alfons Hollenstein, President Mr. Andrew Palenscar, CEO
Contact Information
Principal: Mr. Alfons Hollenstein, President
Principal: Mr. Andrew Palenscar, CEO
Number of Employees


Business Category

Data Communications Equipment & Systems Telecommunications Equipment - Disability Computers - Networks Teleconference Service Telephone Communications

Products & Services

Perpetual Communication Peripherals sells the following brand(s): Artisoft, Audiocodes, Brooktrout, Dialogic, Diva, Eicon, Intel, Natural Micro Systems, NMS, Polycom, Snom, Spectralink, TeleVantage, Vertical Communications

Perpetual Communication Peripherals offers the following product(s): Audio Conferencing Equipment, Call Center Equipment, Mobility Telephone Systems and Call Routers, Standard Telephone Systems, Telephony Hardware, TelePresence, Video Conferencing Equipment, VoIP Gateways, VoIP Telephone Systems, Wireless Industrial Phone Systems (Spectralink)

Method(s) of Payment
Visa, MC Amex, Discover, Wire, Terms, Prepay. 
Refund and Exchange Policy
See Web Site Varies by Product Line.
Alternate Business Names
True Data Technology
Industry Tips
SMS Phishing (Smishing)

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.