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Find a Location

American First Credit Union has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American First Credit Union

      6 Pointe Dr Ste 400 Brea, CA 92821-6322

      BBB Accredited Business
    • American First Credit Union

      700 N Harbor Blvd La Habra, CA 90631-4026

      BBB Accredited Business
    • American First Credit Union

      6805 Knott Ave Buena Park, CA 90620-1142

      BBB Accredited Business
    • American First Credit Union

      1010 W Chapman Ave Orange, CA 92868-2847

      BBB Accredited Business
    • American First Credit Union

      119 E Yorba Linda Blvd Placentia, CA 92870-3328

      BBB Accredited Business

    Business ProfileforAmerican First Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/23/2003

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers loans, banking, insurance, investments, and credit cards.

    Business Details

    This is a multi-location business.

    Find a Location

    American First Credit Union has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American First Credit Union

        6 Pointe Dr Ste 400 Brea, CA 92821-6322

        BBB Accredited Business
      • American First Credit Union

        700 N Harbor Blvd La Habra, CA 90631-4026

        BBB Accredited Business
      • American First Credit Union

        6805 Knott Ave Buena Park, CA 90620-1142

        BBB Accredited Business
      • American First Credit Union

        1010 W Chapman Ave Orange, CA 92868-2847

        BBB Accredited Business
      • American First Credit Union

        119 E Yorba Linda Blvd Placentia, CA 92870-3328

        BBB Accredited Business
      Location of This Business
      6 Pointe Dr Ste 400, Brea, CA 92821-6322
      Years in Business:
      34
      Business Started:
      5/22/1989
      Business Incorporated:
      11/13/2001
      Accredited Since:
      6/23/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Janet Rombi, Manager
      • Mr. Robert Street, Manager
      • Ms. Michelle Megil, Manager
      • Ms. Pamela Easley, Manager
      • Mr. Jim Hale, Manager
      • Mr. Jon Shigematsu, CEO
      • Ms. Theresa Davy, COO
      • Mr. Chris Lawrence, CFO
      • Mr. Paul Welch, Vice President Risk Management
      • Ms. Peggy Cansdale, Manager
      Contact Information

      Principal

      • Mr. Jon Shigematsu, CEO
      • Ms. Theresa Davy, COO
      • Mr. Chris Lawrence, CFO
      • Mr. Paul Welch, Vice President Risk Management

      Customer Contact

      • Ms. Peggy Cansdale, Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am writing to address the distressing discovery that you have been sharing my nonpublic information with credit bureaus, resulting in inaccurate reporting on my credit profile. This violates my privacy rights under 15 USC 1681 section 602 and 15 USC 1681 Section 604 A Section 2, which mandates written consent for such actions.Your inaccurate reporting, including incorrectly labeling timely payments as late, has caused significant financial and emotional distress. I demand immediate corrective action and cessation of unauthorized information sharing. I also seek compensation for damages incurred.Please rectify this matter promptly. My account number is *****************
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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