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Description

This company offers lender referral and document assistance services for student loans.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Student Consolidation Aid meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Student Consolidation Aid include:

  • Length of time business has been operating

Factors that raised the rating for Student Consolidation Aid include:

  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Student Consolidation Aid
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: November 04, 2013 Business started: 03/11/2013 in CA Business incorporated 03/11/2013 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Debbie Vladic, Manager
Contact Information
Principal: Ms. Debbie Vladic, Manager
Number of Employees

24

Business Category

Credit - Debt Consolidation Services

Alternate Business Names
One Clear Choice LLC
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Consumer Financial Protection Bureau P.O. Box 4503, Iowa City IA 52244 Phone Number: 855-411-2372 Fax Number: 855-237-2392 http://www.consumerfinance.gov info@consumerfinance.gov

Industry Tips

As you look for help with your Federal student loans please visit Federal Student Aid, an office of the U.S. Department of Education, for information on loan repayment and assistance, including repayment options, consolidation, forbearance, deferment, forgiveness, and more at https://studentaid.ed.gov/repay-loans or by calling the Federal Student Aid Information Center (FSAIC) at 1-800-4-FED-AID (1-800-433-3243).

Warnings to consider when seeking assistance, courtesy of CFPB:

  • Pressure to pay high up-front fees. It can be a sign of a scam when a debt relief company requires you to pay a fee up-front or tries to make you sign a contract on the spot. 
  • Promises of immediate loan forgiveness or debt cancellation. Debt relief companies do not have the ability to negotiate with your creditors for a “special deal” under these federal student loan programs.
  • Demands that you sign a “third party authorization.” You should be wary if a company asks you to sign a “third party authorization” or a “power of attorney.”
  • Requests for your Federal Student Aid PIN. Be cautious about companies that ask for your Federal Student Aid PIN.

For the full advisory please contact the Consumer Financial Protection Bureau at http://www.consumerfinance.gov​

Industry Tips
Credit Repair/ Credit Counseling Debt Collection Rights Financial Industry Identity Theft Student Loan Assistance
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.