If yes, click here to login.
BBB Accredited Business sinceAdditional Locations
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers consumer financing, loan servicing and collection services.
Request a Quote
A BBB Accredited Business since
BBB has determined that Monterey Financial Services Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Monterey Financial Services Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 74 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||74|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Business Oversight (DBO)
7575 Metropolitan Dr #108, San Diego CA 92108
Phone Number: (866) 275-2677
Fax Number: (619) 682-7217
The number is 6034351.
Type of Entity
Business ManagementMr. Shaun Lucas, Executive Vice President Mr. Chris Hughes, President Mr. Nate Lucas, Finance Manager Mr. John Owens, Operations Manager Mr. Travis Packer, Loan Servicing Manager Mr. Jeff Smith, Collections
Number of Employees
Consumer Finance & Loan Companies Financial Services Collection Agencies
Alternate Business NamesMonterey Billing Services Monterey Collection Services Monterey Loan Servicing
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov