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BBB Accredited Business since


Phone: (877) 405-3059 View Additional Phone Numbers Serving the World Wide Web, Carlsbad, CA 92008 View Additional Email Addresses https://www.logonfixit.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers remote online computer repair services, PC tune-ups, OS optimization, anti virus, malware, and adware removal.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LogOnFixIt.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for LogOnFixIt.Com include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

107 Customer Reviews on LogOnFixIt.Com
Customer Experience Total Customer Reviews
Positive Experience 107
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 107

Additional Information

BBB file opened: December 20, 2009 Business started: 08/19/1999 in CA Business incorporated 04/20/2012 in CA
Type of Entity


Business Management
Mr. Michael O'Neil, Senior Technician/Owner
Contact Information
Customer Contact: Mr. Michael O'Neil, Senior Technician/Owner
Number of Employees


Business Category

Computers Hardware, Software & Services Internet Services Computers - Network Security Internet - Web Hosting

Products & Services

LogOnFixIt.Com sells the following brand(s): ESET , VIPRE

LogOnFixIt.Com offers the following product(s): HP, Remote Computer Repair, Web Hosting

Method(s) of Payment
PayPal, Visa, MasterCard, AmEx, Discover, Bitcoin and Bank Checks
Refund and Exchange Policy
If for any reason you are not 100% satisfied with our sevice will will refund your money.
Service Area
Serving the World Wide Web
Alternate Business Names
LogOnFixIt.Com | Remote Online Computer Repair Services LogOnFixIt.Com Remote Computer Repair Services

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.