This Business is not BBB accredited

Beyond Solutions Inc

Phone: (888) 621-1711 Fax: (714) 522-6102 6281 Beach Blvd #316, Buena Park, CA 90621 View Additional Email Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers auction software and services. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Beyond Solutions Inc include:

  • 3 complaint(s) filed against business

Factors that raised the rating for Beyond Solutions Inc include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Beyond Solutions Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 08/28/1997 in CA Business incorporated: 08/28/1997 in CA
Type of Entity


Business Management
Mr. Douglas Weick, CEO
Contact Information
Principal: Mr. Douglas Weick, CEO
Number of Employees


Business Category

Computers Hardware, Software & Services Computer Software Publishers & Developers Computers - Multimedia

Industry Tips
Tech Support Scam

Additional Locations


    6281 Beach Blvd #316

    Buena Park, CA 90621 (888) 621-1711


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Email Addresses

  • - Customer Service
  • - eQuote
  • - Technical Support
  • - Sales
Find a LocationX

  Change Location
Show Only Accredited Locations

Complaint Detail(s)

12/1/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: In July 2014, Beyond Solutions assured me that if I purchased their software they could easily modify the software for a website in 3-4 weeks. The contracted estimated completion time for this project was 4-5 weeks. The contract states the actual delivery time will be determined based on customer directives, such as added items, deleted items or substantial changes to the scope of work. No changes or additions were made to the site. The task have not been completed and we are now 4 months into this project. After I paid the company the bulk of the money, leaving a small balance for the website, the work seem to almost come to a stop after week four. Weeks would go by, and sometimes no work seemed to be getting done. I called, sent numerous emails and complained. **** Weick, CEO, would tell me the programmer was moving in the wrong direction. "Don't worry, we will not charge for these hours". The company has changed programmers three times, due to incompetence and not understanding the English language, which I stated from the beginning I only wanted an American programmer. The company would give all types of excuses, leading me to believe that the site was coming close to completion. I have asked numerous times for a completion date, but the company has told me that they do not give out completion dates. After three months, the company is now telling me they will give me completion dates of milestones. This company has never been honest with me and keeps sending me around in circles. As to date, I still have not receive a completion date for my entire website. Beyond Solutions is holding my website hostage. They have even recently asked for more money, to give the new programmer a bonus. I have tried to work with this company for months, having phone meetings, sending emails and calls, to no avail. I recently sent an email asking for some credits to the balance for my project, a completion date/release date for the project. **** Weick has not responded.

Desired Settlement: Release of my website and refund of $500 dollars because now I have to get another programmer to complete the website. I have lost a lot of money because this website is not up and running. I want to be released from the chaos this company is putting me through. They did not have to develop a website from scratch, just modify their software that already existed. This company keeps telling me how ********* they are, but they don't keep their word. They have not been honest. I had a phone meeting with ****, CEO, and two of his staff, and caught them all in lies two weeks ago. They were stuttering, gave no responses for some of my statements or questions, and were also pointing fingers at one another. Please resolve this issue and have them release my website and refund $500 dollars. I have reached out numerous times, and have even flew to California to resolve this issue, but to no avail. I was told for a month the CEO was in the Philippines. O.k. They have not honored their contract

Business Response: Spoke with customer and was told that she wrote the complaint out of frustration because she believed I had ignored an email she had sent.  She later realized that she had used an invalid email address.  I did respond to her when she used the correct email address.  She was apologetic and told me that she would retract her complaint. We will continue working on her site as per our agreement.

Consumer Response:

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.


***** *****

4/24/2014 Delivery Issues
4/24/2014 Problems with Product/Service