BBB Business Review

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Sungrubbies

Phone: (858) 268-1600 Fax: (858) 268-5700 View Additional Phone Numbers 7519 Convoy Ct, San Diego, CA 92111 http://www.sungrubbies.com


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Description

This company offers sun blocking clothing, sun hats, and sun protection swim suits.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sungrubbies include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sungrubbies
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 11, 2002 Business started: 01/23/1997 in CA
Type of Entity

Sole Proprietorship

Business Management
Ms. Marcia Leadbetter, Accountant Ms. Marta Phillips, Owner
Contact Information
Principal: Ms. Marcia Leadbetter, Accountant
Principal: Ms. Marta Phillips, Owner
Number of Employees

8

Business Category

Clothing - Retail

Method(s) of Payment
Visa, AmericanExpress, Mastercard
Refund and Exchange Policy
Return or exchange for any reason and at any time, with the exception of the nose guard. Due to health concerns there are no returns or exchanges for the nose guard.
Refund: We will credit your charge card account for the price of the returned item. (No restocking fee to you) Unfortunately, we cannot refund your original shipping charges.
Exchange: We will send your new selection out with no additional shipping charge. You will need to pay the return shipping charge to us and we will pay the shipping charge back to you.
If your return is a result of an error on our part, we will credit your charge card for the return shipping.
Service Area
Serving the Internet
Alternate Business Names
SunGrubbies.com
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.