BBB Business Review

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BBB Accredited Business since

California Closets

Additional Locations

Phone: (858) 695-0882 Fax: (858) 695-0843 7808 Miramar Rd, San Diego, CA 92126 View Additional Email Addresses http://www.californiaclosets.com/san-diego-and-inland-empire/take-tour-inside-our-design-centers View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers custom designed furniture and storage solutions for home, office or retail space.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that California Closets meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for California Closets include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on California Closets
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1992 Business started: 12/22/1987 in CA Business incorporated 10/03/2011 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 968023.

Type of Entity

Franchisee

Business Management
Mr. Rob Wright, President Ms. Ann Cunningham, Accounting
Contact Information
Principal: Mr. Rob Wright, President
Number of Employees

40

Business Category

Closet Systems & Accessories Computers - Furniture Home Design & Planning Interior Decorators & Designers Storage Units - Household & Commercial Office Furniture & Equipment Office Furniture & Equipment - Installation Office Furniture & Equipment - Wholesale & Manufacturing Shelving Wine Cellars Garage Organizers Interior Designers - Architectural Cabinet Organizers Cabinet Maker Home Improvements Display Fixtures & Materials Furniture Designers & Custom Builders Cabinet Manufacturer Cabinets

Products & Services

California Closets sells the following brand(s): 3Form (Ecoresin inserts), Brentwood Corp. (door and drawer rigid thermal foil), Element Design (aluminum doors and Parapan inserts), Formica (laminates), Hafele (hardware), Lago, McKillican and Emerson Hardwoods (Melamine), Richelieu (hardware), Tesoro, Valendrawers (drawers), Virtuoso, Wilsonart

California Closets offers the following product(s): bookshelves, built-in furniture, cabinetry, cabinets, closet accessories, craft room, custom closet design, custom closets, custom furniture, custom-built furniture, garage storage, garage storage systems, hobby room, home entertainment centers, home office, home organization, home organizers, home studio, laundry room, library, media centers, mudroom, Murphy Bed, murphy beds, pantries, pantry, pantry storage, reach-in closets, retail display design, shelving, Sliding Closet Doors, storage solutions, storage systems, walk-in closets, wall bed, wall beds, wall units, wallbed, wallbeds, wine cellar, wine storage

Method(s) of Payment
Cash and Major Credit Cards
Refund and Exchange Policy
Your installation is guaranteed with a lifetime warranty and your installers will leave you with a detailed information packet, including a guide for making any future adjustments to your system.
Alternate Business Names
C C of San Diego Inc
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.