BBB Business Review

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This business is not BBB accredited.

Cricket Communications Inc

Additional Locations

Phone: (858) 882-6000 Fax: (858) 882-6010 View Additional Phone Numbers 5887 Copley Dr, San Diego, CA 92111 View Additional Web Addresses

Click for BBB Rating on Cricket Communications Inc

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This company offers mobile wireless services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Cricket Communications Inc. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for Cricket Communications Inc.

Additional Information

BBB file opened: February 07, 2000 Business started: 03/01/1999 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Doug Hutcheson, President & CEO
Number of Employees


Business Category

Cellular Telephone Service & Supplies

Alternate Business Names
AIO Wireless Cricket Wireless Jump Mobile Leap Wireless Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Communications Commission (FCC) 4542 Ruffner St. #370, San Diego CA 92111 Phone Number: 1 (888) 225-5322 Fax Number: (619) 557-7158

JAMS 401 B St #2100, San Diego CA 92101 Phone Number: 619) 236-1848 Fax Number: 619) 236-9032

American Arbitration Association 133 Federal Street, 11th Floor, Boston MA 02110-1703 Fax Number: 617-451-0763

Industry Tips
Long Distance Phone Service SMS Phishing (Smishing)

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.