BBB Business Review

This Business is not BBB accredited

Cricket Communications Inc

Additional Locations

Phone: (858) 882-6000 Fax: (858) 882-6010 5887 Copley Dr, San Diego, CA 92111 View Additional Web Addresses

View BBB Rating for Cricket Communications Inc's headquarters.


BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers mobile wireless services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Cricket Communications Inc. BBB of Metro Atlanta, Athens & NE Georgia has the full report as that BBB handles all complaints for Cricket Communications Inc.

Additional Information

BBB file opened: February 07, 2000 Business started: 03/01/1999 in CA Business started locally: 03/01/1999 Business incorporated: 10/27/1999 in DE
Type of Entity


Business Management
Mr. Doug Hutcheson, President & CEO
Number of Employees


Business Category

Cellular Telephone Service & Supplies

Alternate Business Names
AIO Wireless Cricket Wireless Jump Mobile Leap Wireless Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Communications Commission (FCC) 4542 Ruffner St. #370, San Diego CA 92111 Phone Number: 1 (888) 225-5322 Fax Number: (619) 557-7158

JAMS 401 B St #2100, San Diego CA 92101 Phone Number: 619) 236-1848 Fax Number: 619) 236-9032

American Arbitration Association 133 Federal Street, 11th Floor, Boston MA 02110-1703 Fax Number: 617-451-0763

Industry Tips
Long Distance Phone Service SMS Phishing (Smishing)

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations