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This business is not BBB accredited.

Avobuy Inc

Additional Locations

15568 Brookhurst St #343, Westminster, CA 92683 ! Avobuy Inc is Believed to Be Out of Business !


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers cell phones, computers and electronics.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary Read complaint details

178 complaints closed with BBB in last 3 years | 30 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 6
Delivery Issues 68
Guarantee/Warranty Issues 13
Problems with Product/Service 80
Total Closed Complaints 178

Additional Complaint Information

Many consumer complaints allege they have not received the products they purchased from the company’s website.  Many consumers claim they have attempted to contact the company to request a refund, and are told it will take up to ten days to receive a refund.  Consumers claim they do not receive a refund after the ten day period.  Most complaints claim difficulty when attempting to contact the company to follow up on the status of their refund.  The company has failed to respond to most consumer complaints.  The BBB attempted to contact the company regarding this pattern but the company has not responded.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Avobuy Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: November 20, 2013 Business started: 04/29/2013 in CA Business incorporated 09/17/2013 in CA
Type of Entity

Corporation

Number of Employees

1

Business Category

Cell Phone & Tablet Equipment, Supplies & Repair Online Retailer Cellophane, Cell Materials & Products

Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov

Industry Tips
High Pressure Sales Tactics Internet Shopping
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.