This business is not BBB accredited.

One Distribution

Phone: (888) 787-7239 Fax: (888) 293-1240 PO Box 1260, Costa Mesa, CA 92628 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for One Distribution include:

  • Failure to respond to 2 complaint(s) filed against business

Factors that raised the rating for One Distribution include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on One Distribution
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 2013 Business started: 03/03/2003 in CA Business incorporated 11/10/2010 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Bailey
Contact Information
Principal: Mr. Scott Bailey
Number of Employees


Business Category

Boys Clothing & Furnishings - Retail General Merchandise - Retail Jeans Boys Clothing & Furnishings - Wholesale & Manufacturers

Alternate Business Names
One Distribution Company LLC Supra Footwear

Additional Locations


    PO Box 1260

    Costa Mesa, CA 92628


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/16/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: For my order *******, the package came in an empty box. It has literally been going on two years since they have not refunded me. They cannot get away with this. The company and carrier even confirmed Supra shoes were missing from the box. I would like to be refunded in full. It wasn't damaged or tampered with. Please do not send me another pair.

Desired Settlement: I would like to be refunded in full. It wasn't damaged or tampered with. Please do not send me another pair.

11/27/2013 Problems with Product/Service