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BBB Accredited Business since
Phone: (877) 541-2634 Fax: (858) 350-0443 View Additional Phone Numbers 4350 La Jolla Village Dr #140, San Diego, CA 92122 View Additional Email Addresses View Additional Web Addresses
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers banking services in all 50 states via the internet and mortgage services for multi family and residential homes.
A BBB Accredited Business since
BBB has determined that Bank of Internet USA, a division of BofI Federal Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bank of Internet USA, a division of BofI Federal Bank include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11|
Type of Entity
Business ManagementMs. Sandy Hill, First Vice President / Compliance Manager
Number of Employees
Alternate Business NamesApartmentBank BofI Holding Inc NetBank
The following Government Agency(s) or Association(s) may be able to provide you additional information:
U.S. Federal Deposit Insurance Corporation (FDIC) 15 Rockdale Street, Braintree MA 02184-0172 http://www.fdic.gov/