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Trinity Autosport

Phone: (714) 914-4446 Fax: (888) 551-1621 621 S B St #E, Tustin, CA 92780

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This company offers auto parts.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Trinity Autosport include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Trinity Autosport
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: Business started: 01/30/2008 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Joseph Yang, Owner
Contact Information
Principal: Mr. Joseph Yang, Owner
Number of Employees


Business Category

Auto Parts & Supplies - New Tire Dealers Auto Parts & Supplies - Wholesale & Manufacturers

Alternate Business Names

Additional Locations


    621 S B St #E

    Tustin, CA 92780 (714) 914-4446


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/30/2015 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: Hi, I paid for a product on October 18, 2014 that was not in stock and was told by the seller it will be available again by mid November 2014. I've been contacting the seller for an update on my order every since November 25, 2014 till December 30, 2014 but still haven't received my order. I contacted the seller on December 31, 2014 about canceling my order and to get a refund cause i couldn't wait any longer but i didn't get no refund or reply from the seller. On January 7, 2015 i contacted the seller again and said that i will be reporting this to a few agencies about this scam/fraud case within a few hours the seller reply back about giving back the refund. It has been 6 days now and still no refund. Thanks, ****

Consumer Response: Hi,

Please close at his complaint the seller refunded the money on January 21, 2015

Thank you,