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          Quality Chevrolet has 1 locations, listed below.

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            Business ProfileQuality Chevrolet

            New Car Dealers
            BBB accredited business

            Contact Information

            1550 Auto Pkwy

            Escondido, CA 92029

            Visit Website
            Email this Business
            (760) 745-7221

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/1993

            Years in Business: 72

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers auto sales and service.

            Business Details

            Location of This Business
            1550 Auto Pkwy, Escondido, CA 92029
            Email this Business
            BBB File Opened:
            4/1/1964
            Years in Business:
            72
            Business Started:
            11/21/1951
            Business Incorporated:
            5/17/1985
            Accredited Since:
            9/1/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hidden Valley Investments Inc
            • Quality Commerical Vehicles
            Business Management
            • Mr. Joseph Herold, Owner
            • Mr. Charles Hebard, Vice President
            • Mr. Robert Miller, General Manager/VP
            • Mr. Brian Axford, Former Vice President
            • Mr. Lewis Singelterry III, General Manager
            Contact Information

            Principal

            • Mr. Joseph Herold, Owner

            Customer Contact

            • Mr. Lewis Singelterry III, General Manager
            Additional Contact Information

            Fax Numbers

            • (760) 745-7992
              Primary Fax
            • (760) 432-6157
              Other Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/15/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            A price for a **** equinox was advertised as $35,350 msrp with $10,000 discount (everyone qualifies for) making the price as $25,350. I contacted them so I could get a cashiers check for the correct amount, to get the vehicle in question. They informed me that the price for the vehicle would be $42,508. I explained to them that the site states there is a discount. So I sent them the link of the vehicle, as well as a screenshot of the advertisement. They ignored the information and stated I didnt qualify for all discounts. I told them if the price of the site was wrong or if it was a bait and switch? They ignored that comment and just asked if I was a first responder or trading in a current ***** lease, which I wasnt. So they said sorry you dont qualify.
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ma W

            03/30/2023

            They are ******-on-the-spot to sell you a car, but when it comes to helping you cancel your warranty work and get your refund; they wont respond to your emails or phone calls regarding asking for a refund. They said that you would get a refund on unused warranty, if you canceled, yet they wont even respond to your phone calls or your emails to help you. I have left messages and emailed two people in the finance department and talked to one in the phone. I have even talked to the sales manager and still never ever get a reply. I am still waiting to find out if they have the necessary papers that I have sent them to cancel my extended warranty. This is not good business practice to not take care of your customers. Im very disappointed in Quality chevrolet. ********* **********. and I would never recommend them to anybody. If I found a car there, Ill have it transferred to another dealership. They are big on talk, but there is no action.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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