BBB Business Review

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This business is not BBB accredited.

Burger Auto Group LLC

Additional Locations

Phone: (619) 463-9321 Fax: (619) 462-6347 View Additional Phone Numbers 8355 Hercules St, La Mesa, CA 91942 http://www.carlburger.com


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Description

This company offers Dodge, Chrysler and Jeep vehicles.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Burger Auto Group LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Burger Auto Group LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 03, 1994 Business started: 01/01/1952 in CA Business incorporated 10/26/2009 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DMV Occupational Licensing
9174 Sky Park Ct #210, San Diego CA 92123
http://www.dmv.ca.gov
Phone Number: (619) 688-0124
The number is 47417.

Bureau of Automotive Repair- San Diego
16855 W. Bernardo Dr #112, San Diego CA 92127
http://www.autorepair.ca.gov
Phone Number: (858) 716-1025
Fax Number: 858-716-1136
The number is 263137.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Pamela Burger, President Mr. David Cole, Service Manager Mr. Barrett Pricor, General Sales Manager
Contact Information
Principal: Mrs. Pamela Burger, President
Number of Employees

98

Business Category

Auto Dealers - New Cars Auto Body Repair & Painting Auto Repair & Service

Alternate Business Names
Carl Burger Dodge Chrysler Jeep RAM World Carl Burger's Chrysler Jeep Carl Burger's Chrysler Jeep World Carl Burgers Auto World Carl Burgers Chrysler World Carl Burgers Dodge Chrysler Jeep RAM World Carl Burgers Dodge World Carl Burgers Jeep World Carl Burgers RAM World La Mesa Chrysler-Jeep Inc La Mesa Dodge Inc
Industry Tips
Auto Repair Tips Leasing a Vehicle Lemon Law
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.