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Find a Location

Audi San Diego has 1 locations, listed below.

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    Business ProfileforAudi San Diego

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/30/2015

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new and pre-owned Audi vehicles, auto service, and repairs.

    Business Details

    Location of This Business
    9010 Miramar Rd, San Diego, CA 92126-4402
    BBB File Opened:
    12/29/1993
    Years in Business:
    30
    Business Started:
    12/29/1993
    Date of New Ownership:
    12/16/2011
    Business Incorporated:
    10/20/2011
    Accredited Since:
    3/30/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kuni SDA LLC
    Business Management
    • Mr. Ron Mangseth, General Manager
    • Ms. Lisa Fincher, Comptroller
    • Mr. Russ Schwartzman, Service Manager
    Contact Information

    Principal

    • Mr. Ron Mangseth, General Manager

    Customer Contact

    • Mr. Ron Mangseth, General Manager
    • Ms. Lisa Fincher, Comptroller
    Additional Contact Information

    Fax Numbers

    • (858) 578-9866
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/01/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I'm filing a complaint about the quality of service and maintenance on two 'certified used' Audi A3's vehicle(s) I purchased from Audi San Diego. I purchased my original 'certified used', 2016 Audi A3 from Audi San Diego on 2/10/2019. During my ownership of this vehicle, I had a history of inadequate service by Audi San Diego that led (I feel), to a premature failure of the engine at 56K miles on 9/29/20. (See attached invoice #1). Prior to this date I had brought to the attention of the service advisor that the **** light" was coming on periodically during times of acceleration of the car. On 9/7/19 I first informed the service advisor about the *** light, as well as the BRAKE LIGHTS STAYING ON, immediately after having a "multi-point" inspection of the vehicle on 9/6/19 at 35Kmiles (See attached invoice #2-3). I noticed the brake light issue on my drive home from Audi San Diego after picking the vehicle up from the service center on 9/6/19. On the trip home I had several vehicles nearly rear-end my vehicle since the brake lights staying on permanently on, regardless of whether or not the brake petal was pressed. There was no issue with the brake lights prior to the 35K service inspection. I brought the vehicle back the very next day, and I was initially told that my aftermarket dashcam I had installed on the vehicle was interfering with the brake light electronics. Given the fact that I'm an Electrical Engineer, (MS in EE), and I have many years of experience with basic car repair, I found this statement very hard to believe. Ultimately it was discovered that the connector to the brake light switch, (located in the driver's side footwell), had "somehow" came disconnected and was the source of the faulty brake lights. (See invoice #2). I mentioned to the service manager that this was a very dangerous situation and a "gross oversight" in the vehicle inspection that was performed on 9/16/19, considering a multi-point inspection was done on this date.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matthew H

    1 star

    08/25/2023

    The service department is so slow. It took 2 weeks for 2 tire and a wheel replacement for a 2022 SQ7. The initial assessment took 4 days instead of 1-2 like I was told. Then I was told 4-5 days for the repair to be done and it took 8 days to complete. The shop is so backed up and technicians dont seem to move quickly at all. The technician who was assigned to do my repair decided to take a half day on the day of my repair and instead of assigning the work to another technician, the work just gets pushed to the next day.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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