Business ProfileforLloyd's Collision & Paint Center

Good Afternoon BBB,This is a follow up on BBB Complaint ID # ********, ******* body shop never responded to this aforementioned complaint. On 19 February 2023, I was evolved in rear ended car accident and my vehicle was sent to a body shop for the repairs by my insurance. After 2 long months on 4/14/2023 I received my vehicle back from the shop. Nevertheless, after the final inspection of the paperwork and the vehicle, there were many issues and discrepancies with the paper work over $5000 of overcharges (which after 3 days they "corrected it") and there were additional physical damages also done to my vehicle that the shop has denied to pay some of them and nor I have not received the payment yet. i.e. denied payment to reinspect the car for another shop, granted they confirm via my AAA that they will pay any additional warranty repairs by another shop.I would like to get help and help the shop accountable on what the shop have done to my vehicle. The shop has denied some of my reasonable requests for payments even though they are well aware of these damages and they even agreed to pay these repairs even if it was done at another repair shop.. As of result of my 20years of **************** I currently have many Health chronic medical conditions and the have been exacerbated due this ordeal. I can provide pics; statements, endless of emails communication between the shop, insurance, and myself attesting that the shop has indeed caused these damages and frustration thru this process. In closing, I'm requesting what is fair and owed to me, and for the shop be held accountable for the damages that they have done to my vehicle while the vehicle was in their possession. In addition, for them to compensate me with the mileage reimbursement to go and travel to all this location where I had to take the vehicle to get estimate and get the vehicle of all these damages.BBB I hope you can help me. Very Respectfully,*********************, USN, ***.************